Store Policies
Our Return Policies
Before you return anything please call us at 1-888-613-4365 (in the lower 48 states) or 330-670-0226 (elsewhere) or E-mail us at vector@usdarts.com
You must include your name, address, order number, and a brief note explaining the reason for the return. This helps us to either refund your payment or correct the problem. We have had packages returned to us without names or addresses on them and then a couple of weeks later an angry customer calls.
- Yes you can return it – But Read The Item Description First
- Darts
- We made a mistake
- You made a mistake
Yes you can return it – But Read The Item Description First
Unless the description specifically states that the item cannot be returned then you it is returnable. As of April 23rd 2006 all items are returnable.
Darts
We realize that buying darts is a very personal matter. What one person likes, another will dislike. We know that it is very difficult to buy a set without first throwing them. That is why we offer a 14 day money back guarantee on all our dart sets. If you are not happy for whatever reason you may return them for a full refund of the purchase price. You will only be responsible for the shipping. If you decide to try another set then we will ship those to you without charge.
We made a mistake
Yes, we do make mistakes. We are only human and as we try to ship as quickly as possible then mistakes will happen. Please contact us for instructions and we will try to compensate you for your return shipping.
You made a mistake
Admit it, you might not be perfect as well (unless my ex-wife reads this of course, in which case there is no sense in arguing with perfection). We will exchange an items but there will be a $3 restocking/reshipping fee.
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